Privacy Policy for Zen Hill Property Ltd

Effective Date: 28 July 2024

Introduction

Welcome to Zen Hill Property Ltd. We are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you use our website.

1. Information We Collect

  • Personal Data: We collect personal data that you provide via our “Contact Us” webform. This includes your name, email address, phone number, and any other information you choose to provide.
  • Cookies and Analytics: We use cookies only for strictly necessary functions to ensure our site is optimized and functions properly.

2. How We Use Your Data

We use the data collected for the following purposes:

  • Providing and Personalizing Our Services: To offer tailored services and improve your experience on our site.
  • Responding to Your Inquiries and Requests: To respond to any questions or concerns you submit through our webform.
  • Analyzing Website Usage: To monitor and analyze trends, usage, and activities in connection with our website to improve our content and services.
  • Sending Promotional Materials: If you have opted to receive updates and promotional materials, we use your data to send you these communications.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where you have provided your consent for us to process your data for specific purposes, including sending promotional materials.
  • Legitimate Interests: For purposes necessary for our legitimate interests, such as responding to your inquiries and improving our services, provided these interests do not override your data protection rights.

4. Data Sharing

We do not share your personal data with third parties, except as necessary to fulfill the purposes outlined in this policy or as required by law.

5. International Data Transfers

Currently, we do not transfer your data outside the UK. Should this change, we will update our policy and ensure appropriate safeguards are in place.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or damage.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Rectification: Request correction of your personal data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing of your personal data.
  • Portability: Request the transfer of your personal data.
  • Objection: Object to the processing of your personal data.

To exercise these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies only for strictly necessary functions to ensure our site is optimized and functions properly. These cookies are essential for you to browse the website and use its features. You can manage your cookie preferences through your browser settings.

10. Data Protection Officer

We have appointed a Data Protection Officer (“DPO”) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy or our privacy practices, please contact our DPO at the postal address above or by email at [email protected].

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Zen Hill Property Ltd
24a Longley Road,
Rainham, Gillingham,
England, ME8 7RU
Email: [email protected]

13. Complaints

You have the right to make a complaint directly to the Information Commissioner’s Office (“ICO”), the UK regulatory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.